Spiral Potato Cutter Resellers Program
SHIPPING POLICY
FedEx and TNT doesn't ship to PO boxes, please provide your physical
address. If
you provide invalid shipping address, you are responsible for the shipping cost if you require us to re-ship your order.
If your order is unclaimed
or returned to us for any reason, you are responsible for the shipping cost if you require us to re-ship your order.
We can ship orders using TNT International priority mail, but we will not be responsible
for delays, damages, open/broken or lost packages if you choose TNT International priority mail
shipping option. If the packages is damaged/broken or lost by TNT, you will be charged for the orders.
We don't refund shipping cost if your shipment is unclaimed or returned to us for any reason.
We recommend you to use FedEx International Economy, is tractable and insured. Under special customer request, we can ship using TNT
international priority. We will not be responsible for delays, damages or lost packages if you choose TNT international priority
shipping options.
.
Please note that TNT Priority Mail is NOT traceable. We are not responsible for any lost or
damaged TNT mail packages.
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International Delivery Times
We try our best to deliver your orders on
time, but we are unable to guarantee that the international shipments will reach you in the exact time frame stated due to
custom delays, we do not assume responsibility for delays in any international shipment.
Customs and Duties
International orders may
be subject to customs fees, import taxes, duties, or other fees imposed by your government. Twisted Chips is not responsible for any duties, taxes or other
associated import fees that your country may impose. All such fees are your responsibility, and are not included in the shipping
charges. Please contact your customs office for information about additional fees. The customer is responsible for all customs
fees. Please consult your local Customs Office for duties, regulations, and restrictions.
Twisted Chips is NOT responsible for
packages held or denied by Customs in any destination country. The customer is responsible for the full order price and shipping
costs should any package be held or denied by Customs. Should you refuse the package because of duty fees that may be associated
with it, or for any other reason, you are responsibility for the full order price and shipping costs for the order.
Should an international order be lost or damaged in shipping, we will file a claim with the TNT
postal service. Twisted Chips
will replace or issue credit for the lost order or damaged item(s) once the claim has been settled. Our liability in
cases of lost or damaged packages is limited ONLY to the amount of the claim paid and settled by the carrier.
If a package cannot be delivered for any reason other than carrier loss or damage, to the address you
provided, or should you refuse the package, you hereby agree to pay for the order in full and waive all rights of chargeback.
